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RETURNS & EXCHANGES
REQUEST

RETURN/EXCHANGE REQUEST

Communication Preference
Text (msg & data rates may apply)
Email

Please choose the way in which you would like to communicate regarding this return/exchange request.

Return or Exchange?
Return
Exchange

RECEIPT DATA (Verification)

PRODUCT DATA

Item Returning/Exchanging
Preferred Resolution Method

Tumblers: 9oz, 14oz, 27oz

Diffusers: 9ml, 10ml, 4oz, 8oz,

Pillars: 9.3x10, 1.5x12, 7x7, etc

Product Type
Product Scented?
Yes
No, Unscented
Product Color?
Yes
No, Natural
Reason for Return/Exchange

(Example: Bought the item as a gift but the replacement may not arrive in time. Had originally ordered a fall candle but would like a holiday fragrance now)

Please upload a picture of your original receipt. This is mandatory if you would like refund instead of credit or replacement.

Please upload a picture of the damaged, defective item you would like to return or exchange. This is mandatory & helps our small business when evaluating carriers and our customers in case the product incurs any further damage being mailed back to us.

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